Feature Spotlight | UK Telecoms Billing Insights
Reports Business
Using KPIs and Reports to Grow Your Reseller Business | Data-Driven Decisions
Using KPIs and Reports to Grow Your Reseller Business
Most telecom resellers run their billing platform to generate invoices and collect payments. That’s the core job, and it matters. But your billing data tells you far more than how much to charge this month. It tells you which customers are growing, which are shrinking, where you’re leaking revenue, and where your next opportunity lies.
Read More
Operations Customer management
Managing Telecom Customer Accounts and Number Ranges | Best Practices
Managing Telecom Customer Accounts and Number Ranges
Your customer database is the foundation of everything in your billing platform. Every invoice, every rated call, every payment traces back to a customer record and their assigned numbers. When this data is clean and well-organised, billing runs smoothly. When it’s messy, errors multiply.
Read More
Integrations Accounting
Connecting Your Billing Platform to Xero | Accounting Integration
Connecting Your Billing Platform to Xero
If you’re a telecom reseller using Xero for your accounts, you’ll know the pain of manual data entry. Every month you generate invoices in your billing platform, then key the same information into Xero. It’s slow, it’s tedious, and it’s a reliable source of errors.
Read More
Billing Operations
The Complete Billing Run | A Step-by-Step Guide for Telecom Resellers
The Complete Billing Run: A Step-by-Step Guide for Telecom Resellers
The billing run is the heartbeat of your reseller business. Get it right and everything flows smoothly -accurate invoices, happy customers, money in the bank on time. Get it wrong and you’re chasing errors, fielding complaints, and waiting for late payments.
Read More
Pricing Billing
Setting Up Call Tariffs and Pricing | A Guide for Telecom Resellers
Setting Up Call Tariffs and Pricing for Your Telecom Customers
Getting your pricing right is one of the most important things you’ll do as a telecom reseller. Charge too much and customers leave. Charge too little and your margins disappear. This guide walks you through how SAFE handles tariffs and pricing, so you can build a structure that works for your business.
Read More
Backups Security
Daily Disaster Recovery Files | Data Backup Feature
New Feature: Daily Disaster Recovery Files
We’re pleased to announce a new feature to enhance the security of your billing data - daily Disaster Recovery Files.
Read More