2026·05·25
Protecting Customer Personal Data | GDPR-Ready Security in SAFE
GDPR turns 8 today. Article 32 still trips resellers up. Here is how SAFE's 2FA, password-protected emails, audit logs, and PECR-aware billing help.
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Feature Spotlight
Product walkthroughs, feature explainers and integration guides for the SAFE Billing Platform.
2026·03·16
Using KPIs and Reports to Grow Your Reseller Business
Use SAFE's KPIs and reports to spot trends, cut revenue leakage, and reduce churn. Build a monthly review habit using your own data as the yardstick.
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2026·03·09
Managing Telecom Customer Accounts and Number Ranges
Best practices for managing telecom customer accounts and telephone numbers in SAFE: clean data, fewer billing errors, less stress at month-end.
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2026·02·24
Xero Integration: MTD-Readiness for Sole Trader Customers
SAFE's Xero integration syncs your reseller books. The downstream win for sole-trader customers facing April 2026 MTD: clean invoices they can import easily.
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2026·02·23
Connecting Your Billing Platform to Xero Accounting
Connect SAFE Billing to Xero and remove most manual data entry. Xero has more than 1.2 million UK subscribers, so an automated link is expected today.
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2026·02·09
The Billing Run: A Step-by-Step Guide for Resellers
Run a smooth monthly billing cycle in SAFE. GoCardless reports a 97.3% Direct Debit first-time success rate, but only when the data feeding it is clean.
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2026·01·12
Setting Up Call Tariffs and Pricing for UK Resellers
Set up call tariffs, pricing structures, and discount plans in SAFE. In the £5.6bn UK reseller market, getting your rating chain right is what protects margin.
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2025·12·10
Why Statutory Interest Rarely Works, and What Does
SAFE calculates statutory interest under the Late Payment Act. Almost no-one turns it on. Semi-automated chasing letters are what actually recovers the cash.
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2025·09·20
Billing for SIP Trunks and Hosted PBX: IP Service Pricing
SIP trunks, hosted PBX seats, bundled minutes, DDI ranges. SAFE handles them from a single-handset sole trader to a reseller with thousands of customers.
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2025·02·10
Ofcom Pounds-and-Pence Rules: What Resellers Must Change
Since 17 January 2025, residential telecoms price rises must be in pounds and pence at point of sale. The rule affects your contracts, not just your invoices.
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2025·01·09
Daily Disaster Recovery Files for Telecom Resellers
Daily encrypted exports of your billing data. With 46% of UK small businesses hit by a cyber breach in 2025, here is how the disaster recovery feature works.
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2024·06·03
API Access Feature | Connect Your Business Systems
Connect SAFE with your CRM and accounting via our REST API. 90% of B2B buyers now say integration capability strongly influences their platform choice.
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